Bringing order to patient flow
with self-service token generation.
A Touch Screen-based Token Management System for the Indian Spinal Injuries Centre (ISIC Hospital), streamlining patient token generation and queue management.
OVERVIEW
Frostline Technologies developed a Touch Screen–based Token Management System for Indian Spinal Injuries Centre (ISIC Hospital) to streamline patient token generation and queue management across different hospital departments.
The system provides a touchscreen patient interface, Android-based display application and Web-based Admin Panel for centralized management.
KEY FEATURES
- Touchscreen-based token generation for different departments.
- Department-wise token management and queue handling.
- Patient-friendly interface for selecting the required department/service.
- Digital display of current and next token numbers.
- Android-based application for displaying token/queue information on screens.
- Web-based Admin Panel for managing departments, token settings, display content, images and application configuration.
- Centralized control and monitoring of the token system.
- Flexible configuration for multiple departments and counters.
PROJECT SUMMARY
The solution helps reduce manual queue management, improve patient flow and provide a transparent, organized token experience within the hospital.